Government Digital Service

Free support and help with questions relating to government matters

Man met bril in de bibliotheek die lacht

Do you have questions about digital government services?

There are a number of ways that users can get in touch with the government. Most services can be accessed online and many of these services are only accessible to people with a so called DigiD. Your DigiD is how your verifiy your identify when you are arranging your affairs online. Are you having problems applying for a DigiD, activating the DigiD app or do you need help with other online issues?

Come to the IDO (Government Digital Information Point) at our library. Our specially trained librarians will be happy to help or refer you to the correct local authorities for further assistance.

This service is free, even if you are not a member of the library.

To make an appointment:

Send an email to ido@bibliorura.nl or call 0475 519000

Consultation Roermond

De Bibliotheek Bibliorura, Neerstraat 11-13 Roermond

Every Thursday between 12.30 and 14.30

Consultation Formulierensteunpunt Roerdalen

De Apollohal , Apollolaan 2, Melick

Every Thursday between 10.00 and 11.30

Visit the IDO for questions about:

DigiD
Tax & allowances
State pension (AOW)
Work & benefits
Civic integration
Driving licence
Healthcare
Student grants and loans
Traffic fines
Child benefit
Legal aid

However, many of these services are only accessible to people with a DigiD. Your DigiD is how your verifiy your identify when you are arranging your affairs online. Are you having problems applying for a DigiD, activating the DigiD app? Our specially trained librarians will be happy to help.